For over twenty years, Dr. Toni Davies has helped leaders who are committed to developing people as their first responsibility—and their primary improvement strategy—in creating highly successful workplaces. Drawing on her experience working with executives in both service and production environments, Dr. Davies guides authentic and sustainable deployments of Lean and continuous improvement practices based on the unique current and historical data collected within each organization. In her role as sensei (or coach), Dr. Davies focuses each leader to build—and leave as a legacy—an organization devoted to the respect and betterment of people at every level, and one that embodies the positive, peaceful, and productive values of Kaizen. Read Complete Bio
Dr. Ryuji Fukuda has dedicated nearly 50 years to the science of management, and has many credits to his name due to his vast experience and profound knowledge. He has created a suite of tools, which assist in the transformation of an organization in its entirety. He was the first to effectively integrate the various “Japanese techniques” like JIT, Hoshin Kanri, Kaizen with the “Traditional Knowledge” of Industrial Engineering, Statistical Process Control and Reliability into a unique and powerful set of tools which include the P/O Matrix, SEDAC, On Error Training, Window Analysis and Stockless Production. Read Complete Bio
Toni Davies began her association with the world reknown Deming Prize winning Dr. Ryuji Fukuda in 1989, when he was a featured author & consultant with Productivity, Inc. During this time they worked together along with other fine consultants of Productivity, Inc. to refine and apply CEDAC & Policy Objective Deployment to an array of North American & International businesses. When Davies Consulting, Inc. was established, Dr. Fukuda and Toni Davies decided to collaborate again as independent partners to continue to help organizations in their improvement journies. Read Full Story
Susan Gatten is a versatile and accomplished training professional with over twenty five years’ experience as a manager, trainer, facilitator and learning consultant. She is described by her clients, which include McKinsey & Co, PepsiCo, The Toro Comapany, and GE Capital Europe, as a creative communicator and a highly personable, energetic and effective instructor, facilitator and coach. Susan has a B.A. in English from Indiana University and a M.A. in organizational communication from California State University, Los Angeles.
Andrew Dillon has over twenty years of successful experience in helping companies in North America, Europe and Asia to strengthen their management systems and build profitability by applying the principles of Lean production. He is experienced in cell design, preproduction planning, TPM, kanban, and total productive maintenance, and his clients include Alcoa, Autoliv, Eisenwerk Brühl, Gencorp, and GM. Mr. Dillon consults and lectures in English, French, Japanese and Mandarin Chinese, and is well known for translating many Lean works by Shigeo Shingo, his original coach & mentor, as well as other seminal thinkers in the field. He holds a BA and MA in Public Health.
Lou English has over 22 years of consulting experience and knows what it takes to make Kaizen and lean technologies work and have a desired business impact. He specializes in applying Kaizen tools and technologies to information based businesses and support organizations like engineering, human resources, finance and purchasing, and Kaizen Leadership. Prior to his consulting with Kaizen Institute and Davies Consulting, Lou spent 13 years as Director of Organizational Development for Cummins Engineering and then as Manufacturing and Director of Personnel for Cummins Engine Research Center. Lou holds a Ph.D. in Social Psychology and Organizational Development from SUNY at Buffalo.
Tom Lane has over 30 years experience helping leaders take traditional operations through a fundamental shift to world-class operations. He began this work in 1982 as an executive at Cummins Inc. leading one of the first total system shifts in this U.S. In the late 80’s he joined the Kaizen Institute of America as a partner, delivering seminars around the country in the Toyota Production system. His book, “The Way of Quality” captures the shift from a reactive, crisis mind set to the process/system mindset of world-class operations. Tom continues to write and occasionally teaches about the underlying thinking process required to not only manage an operation with high quality and little waste, but also to live it in all aspects of life.
James Van Patten
James Van Pattern, Ph.D. is Sr. Director of Quality WW at OCZ Technology, formerly VP of Worldwide Quality Assurance at Logitech. Jim is an expert in “instructional design” of training and certification programs and has designed workshops and materials for many diverse organizations including sales force automation for Bell South; sales force re-organization for Digital Equipment; corporate banker certification program for Chase Manhattan Bank, Halifax, Bank of Scotland, Lloyds, TSB, Mortgage origination process improvement for Britannia Building Society, and Kaizen workshops for Ford and Ford suppliers.
Richard Crowley, Performance Improvement Manager for Southwest Missouri Hospital, formerly with Parkland Health Center, currently provides operations management and process improvement in the healthcare industry. As Manager of Production and Inventory Control at Toyota Gosei’s Missouri plant from 1992 to 1998; he saw firsthand the importance of total employee involvement for any improvement strategy to be successful. He has worked with Alfmeier Corporation, ACCO, Kraft, Bosch-Rexroth, Electro Motive Diesels, Cardinal Glass, APW, FAG Bearings, JCI, Krupp, Michelin Tire Corporation and Stewart & Stevenson.
Ron Wolka has 30 years of industry experience, including at Cummins Engine as Director of Operations Effectiveness and Manager of Manufacturing Engineering, and senior consultant at the Kaizen Institute. He is expert at plant layout issues and supply chain management and development, as well as engineering (design and manufacturing), materials, purchasing and quality. During his tenure at Cummins, helped to build a strong foundation in problem solving and workflow improvement methods, and TPM. His consulting experience includes Chrysler, GM and Ford. Most recently Ron served as the primary consultant for Tritec (Chrysler/BMW joint venture).
Joyce Barnes has implemented workflow and systems improvements in both technical and non-technical settings for over 20 years. She is one of the first experts in the development and evaluation of process improvement training materials, and brings unsurpassed experience and knowledge to clients seeking to develop their own internal resources. Joyce began her long-term collaboration with Toni Davies at Productivity, Inc., where she worked with Toni to develop kaizen instructional materials for public and client- customized workshops.
A versatile technology professional, Joyce has experience in a wide range of industries, including software development, continuous improvement consulting, collaborative change and facilitative leadership, publishing, and higher education learning management systems. Joyce holds an Ed.M. with a focus in Technology in Education from Harvard University, a B.A. in Anthropology from Rutgers University (Douglass College), and she has studied Gender and Technology at MIT with Sherry Turkle, Instructional Design at Boston University, and Intercultural Relations at Lesley College.
Derek Kotze’s skills as facilitator, trainer and consultant, and 25 years of experience in facilitating process improvement and organizational change in the whole system of an organization combines with his unique ability to work with people at all levels to provide insightful and professional service. Derek has worked with organizations of all sizes across the U.S., Canada, Mexico, Europe, Japan and South Africa, from which he hails, to effect change and establish continuous improvement practices. Prior positions include Account Manager for The Kaizen Institute of America, Vice President of Consulting for Productivity Inc., and coordinator of Participation Training Institute at Indiana University. Derek is a qualified Chartered Accountant (South Africa) and holds a Ph.D. in Adult Education and Instructional Systems Technology from Indiana University.